The vibrant green emerald takes centre stage, captivating its natural beauty and depth.
Crafted in 14k gold, its surrounded by a halo of sparkling diamonds. The combination of
the lush green hue of emeralds and the diamonds’ radiant brilliance creates a
breathtaking contrast.
Returns Policy:
- Timeframe for Returns:
Customers must initiate return requests within 15 days of receiving the product. - Confirmation Requirement:
Customers should await confirmation from our team before returning any product. - Condition of Returned Items:
All products must be returned in their original, unused, and unaltered condition. - Documentation:
Include the invoice and guarantee card in the return package to facilitate processing. - Jewelry Returns:
For jewelry items, confirmation of the serial number of the provided orange lock is mandatory before initiating the return process. - Deadline for Requests:
No returns will be entertained
beyond 15 days of receipt for 'Ressa' products.
Refund Procedure:
- Product Condition:
Refunds will be processed upon receiving the product in its original, unused state, with all tags intact.
Refund Method:
Refunds will be issued via the original payment method or by cheque if the card used for the transaction is no longer active. - Timeline:
Online payments will be refunded within 7-15 working days upon receipt of returned products at our warehouse. - Domestic Orders:
100% refund is applicable for domestic orders within India.