Charms Necklace

The charm necklace is adorned with an assortment of unique charms, each one holding
its own special meaning. It’s a fun and versatile piece of jewellery that comprises of
mother of pearl, malachite, diamonds and enamel work. This necklace is customizable as
per the client’s wish, and could be replaced by charms that hold a cherished memory or a
personal milestone.

Returns Policy:

• Timeframe for Returns:
  Customers must initiate return requests within 15 days of receiving the product.
• Confirmation Requirement:
  Customers should await confirmation from our team before returning any product.
• Condition of Returned Items:
  All products must be returned in their original, unused, and unaltered condition.
• Documentation:
  Include the invoice and guarantee card in the return package to facilitate processing.
• Jewelry Returns:
  For jewelry items, confirmation of the serial number of the provided orange lock is mandatory before initiating the return process.
• Deadline for Requests:
  No returns will be entertained
  beyond 15 days of receipt for 'Ressa' products.

Refund Procedure:

• Product Condition:
  Refunds will be processed upon receiving the product in its original, unused state, with all tags intact.
  Refund Method:
  Refunds will be issued via the original payment method or by cheque if the card used for the transaction is no longer active.
• Timeline:
  Online payments will be refunded within 7-15 working days upon receipt of returned products at our warehouse.
• Domestic Orders:
  100% refund is applicable for domestic orders within India.